Shipping policy

 Shipping
Each watermaker ships in 3 boxes.
Box 1, 17x11x10 at 40 lbs

Box 2, 30x17x13 at 38 lbs

Box 3, 47x9x5 at 30 lbs

Customs HTS Code: 8421.21

For international orders please contact us for pricing and availability. We do not charge any taxes or VAT. Depending on destination UPS will contact you to make arrangements when your shipment arrives.

Within Florida shipping is $99 USD plus sales tax.
We ship in the lower 48 states for $149 USD UPS ground.

Shipment processing time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
We do not charge sales taxes for out-of-state sales or exports.

Shipping Warranty
Warranty only covers shipping for the continental U.S.
Please save all packaging materials and damaged goods before filing a claim.